Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Origin Our products are manufactured and shipped from the United States.
Shipping Destinations We ship worldwide. Estimated delivery times from the USA:
| Destination | Estimated Delivery Time |
|---|---|
| United States (domestic) | 3–7 business days |
| Europe | 7–14 business days |
| Australia / NZ | 7–14 business days |
| Southeast Asia | 10–20 business days |
| Other countries | 10–21 business days |
Note: These are estimates and may vary due to customs clearance, local postal delays, or peak seasons.
Shipping Rates
- Standard Shipping: $5.99 per order
- Free Shipping: On orders over $50 USD
- Exact shipping rates are calculated and displayed at checkout.
Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use it to track your package directly on the carrier's website.
Customs, Duties & Taxes
- International orders may be subject to import duties and taxes upon arrival in your country.
- These charges are the responsibility of the customer and are not included in our prices or shipping fees.
- We are not responsible for delays caused by customs clearance.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please:
- Check your tracking number for updates
- Contact your local post office
- Reach out to us at shachihata1009@gmail.com — we will investigate and assist you
Incorrect Shipping Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address. Contact us immediately at shachihata1009@gmail.com if you notice an error before shipment.
Contact Us 📧 shachihata1009@gmail.com 🌐 www.theapotheosisstore.com